Privacy policy

Privacy Policy

Last Updated: February 13, 2025

Carrusel Digital ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://carruseldigital.com (the "Site"), interact with our services, or make a purchase. This Privacy Policy is compliant with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable German data protection laws.

By using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Data Controller

Carrusel Digital - Jenny Izaguirre Unternehmensberaterin

  • Business Address: Feurigstraße 36, 10827 Berlin, Germany
  • Email: info@carruseldigital.com
  • Tax Identification Number (Steuer No.): 20/360/00252-FE12
  • Business Activities: Ecommerce consulting, digital training, coaching, and online business services

2. Information We Collect

We collect personal data from users to provide and improve our services. The type of data collected depends on how you interact with our Site.

2.1 Information You Provide Directly

  • Contact Information: Name, email, phone number, billing/shipping address.
  • Account Information: Username, password, and security details.
  • Payment Information: Payment confirmation, billing details (processed via Stripe or Shopify Payments).
  • Support and Communication: Messages, inquiries, and feedback submitted through our contact forms or customer service.

2.2 Information Collected Automatically

When you use our Site, we may collect the following data through cookies, tracking pixels, and similar technologies:

  • Device & Browser Information: IP address, browser type, operating system.
  • Usage Data: Page visits, clicks, navigation patterns, and time spent on our Site.
  • Marketing Interactions: Engagement with emails, promotions, and advertisements.

2.3 Information from Third Parties

We may receive data from:

  • Analytics Providers (Google Analytics, Facebook Analytics)
  • Advertising Partners (Facebook Ads, Google Ads)
  • Payment Processors (Stripe, Shopify Payments)
  • Affiliated Websites (Smartfly, Klavijo)

3. Purpose and Legal Basis for Data Processing

We process your personal data for the following purposes:

3.1 Service Provision & Contract Performance (Art. 6(1)(b) GDPR)

  • Processing orders and payments.
  • Managing customer accounts.
  • Providing technical support and responding to inquiries.

3.2 Legitimate Interest (Art. 6(1)(f) GDPR)

  • Preventing fraud and ensuring security.
  • Improving and optimizing our services.
  • Sending relevant marketing communications (with the right to opt-out).

3.3 Consent-Based Processing (Art. 6(1)(a) GDPR)

  • Sending newsletters and promotional emails.
  • Using cookies for analytics and advertising.

3.4 Legal Compliance (Art. 6(1)(c) GDPR)

  • Compliance with tax and accounting regulations.
  • Responding to legal requests and law enforcement inquiries.

4. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.

For more details, visit our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Hosting, payment processing, marketing platforms, and analytics providers.
  • Affiliates and Business Partners: To provide relevant services and promotional offers.
  • Legal Authorities: If required by law or to protect our rights.

Data transfers outside the European Economic Area (EEA) comply with GDPR through Standard Contractual Clauses or other legal safeguards.

6. Data Retention

We retain personal data for as long as necessary to fulfill contractual obligations, comply with legal requirements, or until you request deletion.

7. Your Rights Under GDPR

As an EEA resident, you have the following rights:

  • Right to Access (Art. 15 GDPR): Request a copy of your personal data.
  • Right to Rectification (Art. 16 GDPR): Correct inaccurate or incomplete data.
  • Right to Erasure (Art. 17 GDPR): Request deletion of your data.
  • Right to Restriction (Art. 18 GDPR): Limit data processing in specific cases.
  • Right to Data Portability (Art. 20 GDPR): Request a transfer of your data to another service.
  • Right to Object (Art. 21 GDPR): Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw your consent for marketing at any time.

To exercise these rights, contact us at info@carruseldigital.com.

If you believe your rights have been violated, you may file a complaint with the German Data Protection Authority (BfDI).

8. Data Security Measures

We implement industry-standard security measures, including:

  • SSL Encryption: Protects data transmission.
  • Access Controls: Restricts unauthorized access.
  • Regular Audits: Ensures compliance with data protection laws.

9. Children’s Data

Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us to request deletion.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or data handling practices. Please review their policies before sharing personal data.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy in response to legal, regulatory, or operational changes. Updates will be posted on our Site with the latest revision date. Continued use of our Site constitutes acceptance of these changes.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Carrusel Digital - Jenny Izaguirre Unternehmensberaterin
  • Business Address: Feurigstraße 36, 10827 Berlin, Germany
  • Email: info@carruseldigital.com